Learning objectives
- 01
Assess digital maturity
- 02
Prioritise services to digitise based on user value
- 03
Structure data governance and interoperability
- 04
Embed cybersecurity by design
- 05
Drive change and staff adoption
Programme outline
- 1Maturity assessment and international benchmarking
- 2User journeys and process redesign
- 3Architecture, interoperability and digital identity
- 4Personal data protection and cybersecurity
- 5Roadmap, budget and monitoring indicators
Who should attend
- Chief information officers
- Modernisation project managers
- Citizen service managers
- Secretaries general and chiefs of staff